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THIS IS A COPY OF THE CONFIRMATION LETTER YOU WILL BE SENT Dear Client
Thank you for your reservation of car hire for your trip to the Algarve.
Please find below your reservation form. Please check that this meets your approval and let me know if there are any changes. Please print and keep a copy of this mail as it includes the office contact number.
Your car will be delivered to your accommodation as requested. On arrival in Portugal please call the freephone number below to finalise arrangements for the delivery of your car. The office is open from 09.00 to 19.00 seven days a week. Deliveries are normally made between 09.00 and 19.00. If your hotel or apartment is booked in a different name to that on this reservation please let us have the other name to facilitate contact should the reps need to ask for you at your reception. Please note that mobile phones on roaming services may not call freephone services and that you may need to dial a national code to call Portuguese numbers (00351)
You will be met in the arrivals area by a representative of Autorent. please look out for someone with a sign with your name. As you come through the sliding doors from baggage reclaim please follow the barrier round to your left. Ahead of you and to your right you will see the car hire reps waiting area. If you do not see the airport rep as you come out of the arrivals area he may be with another client. He has a mobile phone and you may call him on 96 56 56 765. There is a public phone near the arrivals area. We do not have a desk in the airport. You may alternatively between 09.00 and 19.00 call the freephone number shown below and our office staff will call the airport rep for you. Please note that mobile phones on roaming services may not call freephone services and that you may need to dial a national code to call Portuguese numbers (00351)
The companies head office is on the sea front at Praia da Rocha and there is a free phone number should you need to contact them. 800 212 011. The reception staff speak English. The normal office number is 282 417 171
Each car may have two named drivers. They will need to have their passports and drivers licence at commencement of hire and at all times when driving. Hire charges are payable on collection of the car by cash or card.
Our standard package includes: CDW insurance with excess ( this is like comprehensive in UK) IVA ( VAT) Delivery / return at airport or accommodation An additional driver Child seats if required Roof rack if required on those cars marked RR in the price list only Unlimited mileage in Portugal. Which covers everything you need to drive away.
Available as optional extras are: Excess waiver also known in Portugal as "super CDW" Further drivers Insurance to drive to Spain These options may be arranged with the rep when you collect the car
There is a returnable deposit of 50 euro against the satisfactory return of the car. The insurance has an excess as shown on the website. If you pay cash for the hire of the car you will be asked to pay the 50 euro and excess deposit . If you pay by credit card we ask you to complete a card slip as security for the amount of the deposit and excess. However this is not submitted to the bank unless there is a claim, so in the normal course you will not actually pay a deposit for either the excess or the 50 euro . At the end of the hire the slip is returned to you and you should destroy it without delay.
We do not ask for a reservation deposit so I will not need your card details over the internet.
The hire includes unlimited mileage within Portugal. If you wish to go to Spain you will need a bail bond and green card from our insurers. There is a charge of 50 euro.
Should you have an accident or the car is broken into or any other event that requires a claim on the insurance you must call the police and get a incident report number. Without this the insurance will not pay the claim and it is your responsibility to obtain the police report number and deliver it to us. If you have any difficulties with this please do not hesitate to call the office and we will be happy to help.
May I take this opportunity of wishing you a pleasant trip to the Algarve and thank you for choosing our company.
You will find some maps online at
Algarve information at www.algarve-portugal.co.uk
ENQUIRIES & RESERVATIONS Please use the form mail from this website. Precedence is always given to correspondance made using the form. It helps you to give us the information to provide you with the service you deserve as quickly as possible
If you do not see the form try scrolling down the page.
The prices shown on this website are correct.
SMALL PRINT E&OE. This website and any associated correspondence is for guidance only and does not constitute an offer. Prices applicable are those shown on the website at time of requesting a reservation and may change from time to time. On making a reservation you will be sent a mail giving details of collecting your car and contact numbers. Confirmation of terms will be given when you make the contract on collection of the car and you will have the right to decline the hire without any cost.
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